Manage your Clippter plan, seats, and billing details.
Where to find it
Settings → Subscription & Billing (/settings/subscription). Some entry points use /pay and redirect here.
You need subscription management permission. Usually that's the owner.
What you can do
- See trial or paid status
- Add or reduce seats (see Seats and ownership transfer)
- Open Stripe to manage payment method and invoices
- Reactivate if the subscription lapsed
Seats & team shows how many seats are in use. Add seats before inviting when you are full — you can add more than one at a time (one prorated invoice). Reduce seats only when you have spare capacity after people leave.
If the workspace is inactive or canceled, people may be blocked until an owner renews.
Free trial ended (never upgraded)
If a trial ends and nobody upgrades, the workspace becomes inactive. The owner gets an email when the trial ends (you can ask support to extend or book a short onboarding call, or upgrade). About 14 days before the workspace is closed, there is another reminder. Closing and later permanent removal only happen after those notice emails were sent. After about 60 days the workspace is closed (login shows a closed screen; contact support within 30 days to restore). After that restore window it may be permanently removed. Paying or formerly paying workspaces are not removed this way. Upgrading or a support trial extend cancels that path.
During the trial, quiet workspaces may get an early check-in (~2 days in), a week-1 check-in if still quiet, and a mid-trial check-in (~2 weeks in) offering free onboarding help.
Common mistakes
- Removing seats while people are still active members.
- Letting trial end without a payment method when you still need access.
- Asking every teammate to “fix billing” when only subscription managers can.