Seats are billing slots. Ownership is who pays and controls the workspace. They are not the same.
Seats
Open Settings → Subscription & Billing (/settings/subscription). You need subscription permission (usually the owner).
You will see seats in use vs total, for example N of M seats in use.
- Add seats: choose how many to add; you are charged now (prorated). Several seats in one go create one invoice.
- Reduce seats: lowers the bill on the next invoice when you have spare seats (paid seats above people in use).
Invite and remove people under Team. If every seat is full, add seats before inviting or reactivating someone (or confirm the extra seat when the invite flow offers it). Do not reduce seats while people are still active members.
More on plans and Stripe: Subscription and seats. Roles: Team and roles.
Ownership transfer
Only the current owner can start this. It is not a normal role change.
- Open Team → the person who should become owner.
- Choose Request ownership transfer.
- They Accept or Decline. Until then you may see Waiting for {email} to accept ownership.
On accept they become owner and take billing / subscription responsibility.
From account delete you may also see Transfer ownership, then delete my login. Hand ownership off before you remove yourself.
Things that trip people up
- Treating “admin role” as ownership.
- Cutting seats before removing people.
- Asking every teammate to fix billing when only subscription managers can.